Privacy Policy
("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit stoxgen.com or purchase a course, in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
1. Information We Collect
We may collect the following information when you interact with our Website:
2. How We Use Your Information
- Process your course purchase and grant access to your dashboard.
- Send transactional emails (login credentials, receipts, course updates).
- Respond to support queries and grievances.
- Improve our Website, courses, and user experience.
- Send promotional communication about new courses (you may opt out at any time).
- Comply with legal and regulatory obligations.
3. Cookies
Our Website uses cookies and similar tracking technologies to enhance user experience, remember preferences, and analyze traffic (e.g., via Google Analytics / Meta Pixel). You may disable cookies through your browser settings; however, some features of the Website may not function properly as a result.
4. Data Sharing & Disclosure
We do not sell or rent your personal information to third parties. We may share limited data with:
- Payment gateway providers, solely to process transactions.
- Email/SMS service providers, solely to deliver course access and communications.
- Government or regulatory authorities, where required by law.
🔒 No Data Selling — Promise
We never sell, rent ya trade your personal information to marketers ya third parties. Limited sharing sirf payment gateway aur transactional email services ke saath — woh bhi operationally necessary scope mein.
5. Data Security
We implement reasonable technical and organizational security measures (SSL encryption, access controls) to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law (including tax and accounting requirements).
7. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal data, subject to our legal obligations (e.g., transaction records).
- Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at infostoxgen@gmail.com.
8. Children's Privacy
Our courses and Website are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are:
- Grievance Officer: STOXGEN Support Team
- Email: infostoxgen@gmail.com
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the Website after changes constitutes acceptance of the revised Policy.
11. Contact Us
For any privacy-related questions or concerns, please contact our contact person JIGNESH PETHANI at infostoxgen@gmail.com
For information about refunds aur cancellations, see our Refund Policy page.